A half-star swing on Google or Yelp changes covers per night. Hospitality lives or dies on recent reviews, and one bad week can shape months of bookings.
A cluster of one-star reviews after a bad night or a staffing change
Reviews from people who never dined with you, often after a dispute
Old reviews about a chef, menu, or owner who left years ago
A single viral post or video that outranks everything else
The same principle applies in every category, and it is the part most firms are vague about.
None of this can be deleted by anyone, whatever they claim. It can be pushed off page one by building stronger, accurate results, and that is real work with real outcomes.
Tell us roughly what is happening. We will tell you what is realistically removable, what has to be outranked, and what it will take.
Yes. A half-star swing on Google or Yelp changes covers per night. Hospitality lives or dies on recent reviews, and one bad week can shape months of bookings. We handle removal where there is a genuine basis and suppression where there is not, and we tell you which applies before you commit.
Yes. We do not disclose who we work with and we publish no named case studies without written permission.
Where there is a genuine policy or legal basis, typically days to several weeks per item. Where there is not, suppression takes months. We are specific about which situation you are in at the outset.
Removals start at $599 per item and are charged on success, so you do not pay for a removal that does not happen. Suppression and monitoring are ongoing work and are scoped separately.