A single bitter Glassdoor review can put candidates off for years. Glassdoor removes reviews that breach its community guidelines, but it does not remove reviews for being negative, and it protects reviewers’ anonymity firmly.
Reviews that name or target individual employees outside senior leadership, disclose confidential or proprietary company information, contain discrimination, threats, or harassment, are not about the reviewer’s own employment experience, or are posted repeatedly by the same person.
From a free Glassdoor employer account, find the review and flag it, then choose the reason that matches the guideline it breaks. Explain briefly and factually. Reports that quote the exact rule broken are handled far more reliably than general complaints.
Glassdoor will not tell you who wrote a review and resists legal attempts to unmask reviewers. Trying to identify the author, or pressuring current staff about it, tends to create a second, worse review.
A measured public reply from a named leader often does more than removal. Acknowledge the concern, explain what has changed, and avoid arguing about details.
Encourage current employees to share honest reviews, without incentives or pressure. A broader, more recent set of reviews puts one outlier in context.
Generally no. Glassdoor keeps reviewers anonymous and contests most legal attempts to identify them.
Usually days to a couple of weeks after a report, depending on volume.
What Indeed will remove from your company page, how to report a review, and how to respond to the ones that stay.
Read moreWhat to write, what never to write, and why the response matters more to future customers than the review itself.
Read moreWhat to do in the first 48 hours of a review bombing, and why this is one of the more winnable reputation problems.
Read moreTell us what you are dealing with. We will tell you honestly what can come down, and there is no charge unless it does.