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Complaints3 min read

How to remove PissedConsumer and ComplaintsBoard posts

Sites like PissedConsumer and ComplaintsBoard host complaints written by the public and rank strongly for business names. They rarely delete posts, so it pays to know the limited routes that do exist before spending money.

What can come down

Posts that break the site’s own terms, posts exposing private information, copyright-infringing content, and posts a court has found defamatory where the site honors the order.

Respond where you can

Most of these sites let a business reply publicly. A calm reply that shows you tried to resolve the problem changes how readers see the complaint.

Be careful what you pay for

Some sites sell services to businesses. Understand exactly what a paid option changes before buying it, because it usually does not remove the complaint.

Push it down

The dependable fix is building strong, accurate results for your business name, such as your website, profiles, and press, so the complaint page falls off the first page.

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Frequently asked

Will a lawyer’s letter get it removed?

Sometimes, if the content is clearly false and the site honors legal requests. A badly judged threat can also draw more attention to the post, so it is worth an honest assessment first.

Keep reading

Something online that
should not be there?

Tell us what you are dealing with. We will tell you honestly what can come down, and there is no charge unless it does.

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